IT Asset Team Leader - Stafford/remote - circa £55k plus package

I have an exciting opportunity to join a well-established organisation as an IT Asset Team Leader ensuring all assets are accounted for and any vulnerabilities found on these systems are dealt with.

As the IT Asset Team Leader you will be managing two teams, will be hands-on and responsible for working with requesters, stakeholders, project managers and all the engineering teams involved within the delivery pipeline for IT Infrastructure builds. Ensuring that requests and requirements are fully maintained, understood, correctly processed, and prioritised through each team and managed correctly within the system.

Skills and experience

• Proven experience with all aspects of IT infrastructure delivery, project coordination and IT asset management, with Service Asset Lifecycle knowledge.
• Knowledge of physical and virtual infrastructure within data centre and end-user technology environments, along with Windows and Linux operating systems.
• Ability to manage and coordinate the delivery of multiple streams of work, from simple requests to multi-scale environment buildouts and vulnerability tracking.
• Strong communication skills supported by a high level of energy and persuasion, with the ability to interact with all levels of the organisation in a professional, diplomatic, and tactful manner.
• Presenting project status to other teams and participating in cross-functional meetings and working teams.
• Experience in team management, with strong time management and planning skills.
• Thorough understanding of IT delivery management practices and principles, with experience delivering IT projects.
• Project audit and reporting experience to help ensure compliance with processes and status reporting.
• Ability to work in a fast-paced environment on multiple projects with independent deadlines and deliverables with a strong attention to detail.

Main Responsibilities

• Ensuring the teams are correctly and efficiently coordinating the planning and tracking of each request to meet the requested dates, whilst keeping the requestor up to date with progress, delays, or any problems.
• Interacting with the necessary infrastructure teams to ensure work is actioned promptly and that task updates are applied with sufficient detail to provide visibility.
• Highlighting and escalating delays or problems as required to prevent data slippage and ensuring any delays are communicated with the requesters.
• Working directly with our project, infrastructure, and development teams to understand work stacks, priorities, and upcoming projects and that we are delivering the requests as planned.
• Facilitating meetings with requesters to ensure the requirements and timescales are fully understood and any prerequisites are in place and planned.
• Following up on all requests that are held up or delayed, agreeing on review schedules with the requestors and technical owners to facilitate progress.
• Building and maintaining relationships with all team leaders and managers involved within the processes, whilst ensuring reviews are regularly carried out to monitor the delivery pipeline.
• Leading and participating in continual service improvement projects for internal and customer-related systems and platforms.

IT Asset Team Leader - Stafford/remote - circa £55k plus package