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Irvine CA Full Time Posted: Tuesday, 13 March 2018
Applicants must be eligible to work in the specified location

Req ID: 18382
Experience Level: Professional
Other Location(s): N/A

Come grow with us

At Capital Group, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that. It's smart and highly driven people united in purpose to serve our investors and one another.

Bring your energy and unique perspective to Capital and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed. You'll work alongside talented colleagues, many of whom build long careers while progressing through multiple roles, establishing lifelong friendships and making a difference in our communities. In return for your contributions, you'll receive premier compensation and benefits, and a company-funded retirement plan that ranks among the most generous.

As a Technology Engineer III based in Irvine, you will plan, create, and drive the establishment of enterprise video and unified communications (UC) platforms that advance and support CG's business processes. The Technology Engineer translates complex business requirements and works across technical disciplines and cross-functional teams to provide robust, interoperable, redundant, scalable and enterprise ready solutions.

  • Drives enterprise video design projects and initiatives.
  • Makes directional recommendation, taking into account multiple factors, including risks, alignment with current and future enterprise video performance specifications and cost/benefit analysis.
  • Designs and creates new infrastructure components and integrations which demonstrate environment and operational efficiency.
  • Contributes to overall enterprise video standards, engineering specifications and configurations for enterprise communication and collaboration.
  • Creates documentation and procedures necessary to provision and manage performance and capacity. Defines operational parameters and events for ops leads.
  • Proactively researches and identifies new enterprise video technologies that will affect business policies, procedures and practices and recommends appropriate changes and areas of future enhancement.
  • Engages peers in technical dialog considering new ideas and applicability to CG environment.
  • Responds to complex UC and video incident escalations as necessary; performing advanced analysis and troubleshooting; determines root cause to facilitate resolution.
  • Understands architectural concepts and can create design artifacts (detailed diagrams and documentation) for engineering and operational peers.
  • 6+ years of experience in the following Cisco Unified Communications Products:
  • Cisco Telepresence Server, Cisco Meeting Server 2.x, VCS(E), TMS, Call Manager (up to and including 11.x), WebEx, Jabber 11.9 and Cisco Spark/Sparkboard.
  • Strong knowledge of Session Initiation Protocol (SIP), H.323 and H.264 codecs
  • Good understanding and experience with hosted and managed video service providers
  • Good knowledge of enterprise video topology and QoS
  • Experience with video monitoring tools and utilization reporting
  • Experience with cloud based video streaming technologies (Qumu and iStream) a plus
  • Develop technical procedures (equipment configuration) for testing and implementation of design changes
  • Have worked regularly with facilities, office services, architecture design, and construction teams
  • Create technical documentation and diagrams using Microsoft Visio, Excel, Word and PowerPoint
  • Excellent presentation/verbal communication skills and the ability to train and mentor other team members
Company Overview:
Founded in 1931, Capital Group is one of the world's largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.39 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Irvine CA, United States of America
Capital Group
Capital Group
3/13/2018 10:34:17 AM

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