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1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they're online and mobile applications. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension, hybrid working (after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and... more ->
IT Helpdesk Support Analyst 1st/2nd line City of London £35000 immediate start Hybrid working We are very excited to be recruiting a NEW MEMBER to join the IT Technology Department of this professional firm, 5-minutes walk from Blackfriars/City Thameslink/Cannon Street! Joining the existing team of 11, you will be responsible for providing IT support to around 1600 users throughout various offices to ensure that business operations run smoothly and escalated Client queries are handled efficiently and effectively. A bit about the firm: They are an independent member of a Global organisation,... more ->
WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA... more ->
Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who has previously worked to handle incoming technical incidents, requests and changes in an accordingly and timely manner Rate - £250 a day to overall assignment rate of umbrella Duration - 12 months Location - Winchester The Role Within this exciting opportunity, you will be required to work within a large team to handle incoming technical support incidents, requests... more ->
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team. This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application. You will be required to have experience in providing IT support to end-users on a... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the... more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->
1st/2nd Line IT Support Analyst. Based in London my client is recruiting for an 1st/2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice). Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will also be the onsite presence for desk side support... more ->
Your new company and role Our client is an industry-leading service provider, supporting a regulatory body within Edinburgh. In this role, you will be the central point of contact for on-site support. You will also be providing remote support to users based in other locations. You will be supporting Windows 10/11 environments, MS Outlook and Office 2016. Performing software installations and configuration including application support. You will also be providing Apple and Android device support. This role, although an initial 3 months, will likely extend to next year..The role requires SC... more ->
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills,. Strong 2nd Line support experience.... more ->
Your new role Handle Incoming Requests: Log, track, and resolve incidents and service requests from end users via telephone, portal, email, and walk-ins. Immediate Action: Identify and take corrective action to resolve or contain issues directly. Use technical and problem-solving skills to address 70-80% of incoming calls. Record Keeping: Accurately record call details in the IT Service Management tool, ensuring customer information is up-to-date. Issue Monitoring: Monitor and escalate issues based on their severity. Troubleshooting: Utilise diagnostic tools, FAQs, and knowledge bases to... more ->
My Banking Client is currently looking for a Market Data Administrator & Compliance Analyst to join their team based in the City of London. Rate: £200 per day inside IR35 Location: Onsite - Liverpool St Term: 6 months, extendable Key Skills/Experience Required: Managing Market Data Systems (MDS) and Trading Systems and Applications related contract and agreements (new, old, renewal, termination, change of terms, queries). Managing vendors Market Data License. Managing Exchange, Specialist data and Products permissioning and access control (ie, Refinitiv DACS, Refinitiv Portal, Bloomberg Admin... more ->
IAM Analyst Bristol Up to £55,000 + great benefits An impressive financial services business is looking to hire an IAM Analyst to support this team with the compliance and security the business' digital activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful IAM Analyst will be part of this journey and have great technical exposure and the ability to rapidly progress. The IAM team in this business will also be pivotal in raising security awareness within the business. IAM Analyst Duties and Responsibilities The... more ->
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be rsponsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment... more ->
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the... more ->
Security Analyst - Permanent - Reading £40,000 - £45,000 3 Days a week on site My client is urgently looking for a Security Analyst to join their team based in Reading, on a permanent basis to support the stable operation of clients Infrastructure and Applications with a specific focus on IT Security. Providing 2nd line support to all employees and companies that fall under a Managed Service Contract. Security Analyst Responsibilities/Tasks: Knowledge of CrowdStrike/SentinelOne is a MUST! EDR Type Product Knowledge Interrogation of the Service Desk ticketing system throughout the day to... more ->
Business Analyst - 50k + Bonus - London Fuse are recruiting for a Business Analyst to act as the liaison point between Business Stakeholders, the Internal Development team, third party developers, Operations and training teams providing effective post deployment support to the business. Assisting in the preparation of test scripts, system specifications and Business Cases, and communicating with the relevant teams. Responsibilities Assist Business Stakeholders in defining product strategy, objectives and roadmap. Backlog prioritisation to ensure changes are delivered based on the most value... more ->
Citrix Analyst - IAC - Citrix - Azure - London My client, a city based Investment Management firm, are looking for a Citrix Analyst to join them on a permanent basis. This role will join their Technology team and work across supporting their Citrix environment and architecture. You will work with the Technology team to deliver business solutions and new application deployments. Providing 3rd line technical support to the business and troubleshooting issues. Key requirements: Experience supporting Citrix products (XenDesktop, XenApp, Citrix Cloud DaaS) Experience with Azure (Azure Virtual... more ->
Business Analyst LONDON MARKET INSURANCE EXPERIENCE IS ABSOLUTELY NECESSARY Birmingham - hybrid - 2 days a week in office My client is building a team for Global Policy Admin inception. Rolling 6 month contract, outside IR35 DATA --- PAS --- POLICY ADMINISTRATION SYSTEM --- GUIDEWIRE Key Relationships: Delivery Team Members, CDO, Data Leadership Team, Data Owners, Data Stewards, Data architects, Technology Team, Underwriters, Claims Managers Support the Product Owners Support the Product Owners in ensuring completeness of the epics/stories and acceptance criteria (definition of... more ->